Store Policy

Our Commitment At PeakForgeGear, we are committed to providing high-quality fitness equipment and a smooth, trustworthy shopping experience. Every policy below is designed with your satisfaction in mind.

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Orders Orders are processed within 1–3 business days. Once dispatched, you will receive a tracking number by email. Please ensure your delivery address is correct at checkout — we are unable to redirect orders once they have been dispatched.

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Cancellations You may cancel your order within 24 hours of placing it by contacting us at supportpfg@gmail.com. After this window, the order may already be in processing and cancellation may not be possible.

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Damaged or Incorrect Items If you receive a damaged, defective or incorrect item, please contact us within 48 hours of delivery. Include your order number and a clear photo of the issue. We will resolve it with a replacement or full refund — no hassle.

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Privacy We respect your privacy. Your personal data is used solely to process your order and improve your shopping experience. We do not sell or share your information with third parties. For full details, please refer to our Privacy Policy.

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Contact For any questions or concerns, reach us at supportpfg@gmail.com. We aim to respond within 24 hours on business days.