Frequently Asked Questions

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Do you ship to the United Kingdom?

Yes! We ship exclusively to the United Kingdom. All orders are delivered straight to your door.

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How long does delivery take?

Standard delivery takes between 7 to 15 business days. You will receive a tracking number by email once your order has been dispatched.

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How do I track my order?

Once your order is dispatched, you'll receive a confirmation email with your tracking number. You can use it to follow your delivery in real time.

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Can I return a product?

Yes. We accept returns within 30 days of delivery, provided the item is unused and in its original condition. Please contact us at supportpfg@gmail.com to start the process.

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What if my item arrives damaged?

If your item arrives damaged or defective, please contact us within 48 hours of delivery with a photo of the damage. We will send a replacement or issue a full refund.

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What payment methods do you accept?

We accept all major credit and debit cards, PayPal and other secure payment methods available at checkout.

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Is my payment information secure?

Absolutely. Our store uses SSL encryption and we never store your payment details.